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Put an End to Annoying Robocalls

 

Basic Contact Information

Basic Contact Information

We will primarily communicate with you via email. Please provide a valid and active email address.

State You Currently Live In *

Multi-line address
Please select what applies to you:
I am being contacted by a debt collector FDCPA
I am being contacted by a telemarketer TCPA (i.e. Fashion Nova, Macy’s, Pizza Hut)
My credit report has legitimate errors FCRA

They May Be Illegal

Your cell phone rings. You stop what you are doing and see a call from a local number. Whether you are carrying in groceries, talking to your child’s teacher, or even taking a shower, you stop what you are doing to answer what looks like an important call. After dropping what you are doing, you answer the phone and it is not even a person. Instead, it’s a robocaller!

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Whether they are selling you an extended warranty, a Bahamas cruise or calling to collect a debt, ROBOCALLS ARE ILLEGAL without your consent. At Jackie J Consulting we advocate and assist consumer with protecting their rights under the Telephone Consumer Protection Act (TCPA).

Image by Vitaly Gariev

What Does the Law Say?

The law that governs robocallers is called the Telephone Consumer Protection Act (“TCPA”), and it says that most businesses, including telemarketers and debt collectors, must have your permission before they call your cell phone using a pre-recorded or artificial voice. Anyone who breaks this law has to pay you damages! Illegal robocalls are punishable by $500 for each call and $1,500 if the calls are made willfully.

Who Are the Robocallers?

Robocalls are made by lots of different types of companies. Some of the biggest violators include:

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  • Debt collectors

  • Medicare solicitation

  • Student loan services

  • Banks and credit card companies

  • Mortgage companies

  • Extended warranty solicitations

  • Vacation sales pitches

  • Home security and alarm companies

  • Solar panel solicitations

Are You Receiving Robocalls?

At Jackie J Consulting, we have helped many consumers advocate their rights robocallers. While good lawyers can make or break a case, the most important part of any legal case is evidence. If you are receiving robocalls, you need to build your case with evidence. This means document everything! Every time you receive a robocall, you should write down:

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  • The DATE of the call

  • The TIME of the call

  • The NUMBER displayed on caller ID

  • The NAME of the company calling you

  • The MESSAGE or at least the idea behind the message (bill collector, security company, extended warranty, etc.)


Then contact Jackie J Consulting for a free violation review

What About Voicemail?

Robocalls to voicemail violate the law the same way as if you picked up the phone. If you find a robocall (pre-recorded or artificial voice) on your voicemail, don’t delete the voicemail! Contact Jackie J Consulting for a Free Violation Review. 

More Examples of Violations

A company cannot call/text a phone number looking for another person.

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Telemarketing Companies

  • Are prohibited from using ATDS (Automatic Telephone Dialing System) to call, leave pre-recorded messages, and text cell phones. 

  • Cannot send text message during quiet hours this is before 8:00 AM or after 9:00 PM your local time (some states 8:00 PM)

  • Cannot use profanity or vulgar language in their marketing campaigns. 

  • Telemarketing campaigns must provide a clear opt-out mechanism at the end of each text message. TCPA regulations mandate that businesses offer recipient an easy and straightforward way to opt out of receiving future messages (e.g. Text STOP to cancel). 

  • Cannot contact you if you never gave consent for the telemarketer to contact you and/or you have never done business with them before. 

  • The TCPA strictly prohibits telemarketers from communicating with a consumer if they are registered on the Do Not Call Registry and have been registered for at least 30 days. Consumers can place their residential and cell phone number on this list free of charge. 

  • If you are not currently registered use the following link to register

  • If you are getting unwanted calls or text message you are able to revoke consent. If the calls or text messages continue 10 days after you revoked consent you are entitled to compensation.

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